Shipping & FAQs
All packages are mailed via USPS First Class with tracking numbers. Flat items are mailed in sturdy, eco-friendly envelopes to prevent bending. Items will be winging their way to you approximately 1-3 days after purchase.
Being out in the middle of the Pacific means sometimes shipments to the mainland can be a little unpredictable. This has been compounded by Covid-related shipping delays so please be aware things might take a bit longer to arrive. But please contact me if you think there is an unusual delay or your item does not arrive within the expected time frame. Mahalo!
As a general guideline, once shipped, please expect a typical delivery window of:
🌺 2-7 days for shipments within the Hawaiian Islands.
🌺 2-4 weeks for shipments to the mainland U.S.
🌺 3-6 weeks for International shipments.
Contact me if you’d like to get your items faster and we’ll try and figure something out! Email: Aloha@WanderingFinch.com
1) Do you accept returns?
I will happily provide a refund for orders that were in error or arrived damaged. Please email me within 14 days of receiving your order. Please send your name, a brief description of the problem, and a photo of the item in error or packaging damage and I’ll get right back to you.
For returns for any other reason, the customer is responsible for return shipping costs and original shipping cost is non-refundable. Please contact me for return address.
2) Do you accept wholesale orders?
Yes, please contact me if you’d like to sell Wandering Finch items in your shop. Send emails to: Aloha@WanderingFinch.com
3) Still have a question? Feel free to email me at Aloha@WanderingFinch.com